Rotorua to Waitomo & Auckland with Kiwi House

Yes, absolutely. This is an exclusive private experience just for you and your group. No strangers, no crowded buses—just you, your companions, and your dedicated local guide exploring Rotorua at your own pace.

We accommodate groups of up to Up to 10 guests guests. Whether you're traveling solo, as a couple, or with family and friends, the experience remains intimate and personalized. For larger groups, contact us for custom arrangements.

Your experience includes: Private guide, Luxury transport, Kiwi House entry, Waitomo Caves entry. We handle all the details so you can focus entirely on enjoying your journey through Rotorua.

Absolutely. While we've crafted an exceptional default itinerary, we understand every traveler is unique. Let us know your interests—whether it's more time at a particular spot, dietary requirements, or special occasions—and we'll tailor the experience to you.

We recommend comfortable walking shoes, weather-appropriate clothing (layers work best in New Zealand), sunscreen, and a camera. Everything else—water, snacks, and any necessary equipment—is provided. We'll send you a detailed preparation guide before your tour.

Yes, we welcome families! Our guides are experienced at engaging guests of all ages. For very young children or those with specific needs, let us know in advance so we can adjust the pace and activities accordingly.

We offer free cancellation up to 48 hours before your scheduled experience. Life happens—we get it. If you need to reschedule, we're flexible and will work with you to find a new date that works.

New Zealand weather can be unpredictable, but that's part of its charm. Most of our experiences run rain or shine—we simply adapt. In cases of extreme weather that affects safety, we'll reschedule at no extra cost or offer a full refund.

This experience involves several hours of light activity. A moderate level of fitness is helpful, but we can accommodate most mobility needs with advance notice. Please let us know about any accessibility requirements when booking.

We recommend booking at least 48-72 hours in advance to secure your preferred date, especially during peak season (December-February). However, we can sometimes accommodate last-minute requests—just reach out and we'll do our best.

No payment is required upfront when you inquire. Once we confirm availability and finalize your itinerary, we'll send a secure payment link. We accept all major credit cards and can arrange alternative payment methods if needed.